Follow Up Care Part III

After picking up your hearing aids, you should be scheduled for a check-up in 1 week.  We will want to know everything that you have experienced in your 1st week with your new hearing.  Expectations are very critical and there will be some obvious improvements.  It will be easier to communicate with those around you, the TV will be easier to understand (at a lower volume), among other things.  There will also be sounds that may seem a little loud in the beginning such as water running, dishes being put away, and cupboards closing shut.  This is all normal.  After all, let’s not forget we are treating a hearing loss, certain sounds will be louder.

That 1st week is very important as we will be adjusting based on your experience during that time.  Some may leave the office with no adjustments needed, as they seem to be very comfortable overall with the way they are hearing.  Others may require some adjustments, and that is fine as well.  It should be expected.

Depending on how that 1st follow up appointment goes, it should set the tone for the rest of your visits.  If no adjustments are needed, or if you are comfortable with a minor adjustment, we start scheduling for every 4 months (or as needed).  We do this for many reasons.  Hearing aids are a very small, sophisticated device that require regular cleaning and maintenance.  We want to make sure they are performing at the highest level capable.  Every year, we also want to re-evaluate your hearing.  Since hearing aids do not restore our hearing, or keep us from losing more of our hearing, we want to make sure the aids are keeping up as the hearing loss progresses.

If several or any major adjustments are needed on that 1st follow up, we will want to schedule again 1 week later to ensure things are heading in the right direction.  Everyone has a different experience with hearing aids and some hearing losses are much more challenging to fit than others.  While most who wear hearing aids do well and realize how important it is to hear, not everyone experiences success.  At Hear Again we want to make sure that you are successful with your new hearing aids.  While it is rare, we will see you 3-4 times, if necessary, during that 1st month to ensure that you are satisfied.

Follow up care is extremely important to ensure success with your devices.  We want to work with you as best we can to ensure you are successful and comfortable with your hearing and your trust in us for years to come.

Getting Help with your Hearing – Part II, the Fitting and Delivery

The most exciting part of hearing aids is the delivery process.  Your hearing practitioner is fitting you with hearing aids for the first time.   You will be able to hear all the sounds and speech you’ve been missing for years.  The volume on the TV will go down, you will be able to hear the message at church clearer, and you won’t have to strain to hear your grandkids.  Your quality of life will begin to change for you, and for those around you, simply because of your hearing.

If you have worn hearing aids in the past you already have an idea of what to expect.  However, if you are dealing with a new specialist, audiologist, or a new product there will still be change.  Better service and better technology should increase your quality of life.

Overall, your fitting and delivery should last about 45 minutes.  We will cover several different matters, such as how to use the volume control and program switches (if available).  We’ll also cover other basics like batteries, maintenance, and overall quality care of your new hearing aids.

This will also be the first time your new hearing aids will be programmed to your hearing loss.  Chances are your voice may sound a little different.  You will probably hear things in my office that you don’t recall hearing when you first came in.  This is all normal and part of the process.  If somebody joins you for this visit, they should sound quite a bit better too!

Depending on the model you purchase, you may be able to leave with your hearing aids that day.  If this is the case, you can expect a 2-3 hour visit (for the whole process, test and fitting).  At Hear Again, I want to be able to help you right away if I can.

Congratulations!  You have taken another (and maybe one of your biggest steps) of better hearing!  It doesn’t stop here.  This is a lifelong journey that I want to be a part of with you.  The transition into a new hearing aid won’t always be easy, but I’ll be in your corner with you doing what I can to help.  You’ll see me in a week for your first follow up.  Good luck and enjoy your hearing aids!

Getting help with your hearing – Part I

Having a hearing test, choosing the appropriate hearing aids for your needs, and choosing the right dispenser can be a very daunting task for some.  Sometimes, just picking up the phone to make that call, can be very uncomfortable as well.  How do we know what we are getting into?  How do we prepare for taking that next step to get help with our hearing?

Let’s start with the appointment itself.  If hearing loss is present, you can expect to spend 1-2 hours (typically closer to 2 hours) at your first visit.  During this time, a conversation will be held to understand what difficulties you are having.  Does background noise have any bearing on your hearing?  Does anybody tell you the TV is too loud?  Does it sound like people are mumbling?  Is it more difficult to hear and understand women and kids?  Hearing loss has different effects on different people.  It is important to recognize some of your challenges early on to help understand the overall picture and what product will best suit your needs.

An otoscopic exam should also be conducted.  This will help rule out any wax impaction, perforated eardrums, or ear infections.  Some hearing aid practices offer video otoscopy, allowing you to see for yourself if wax may be present.

On to the test.  A complete hearing test is more than just had a hearing screening.  A hearing screening is where certain tones are presented, and we find a specific threshold.  In other words, at what volume (measured in decibels) does it have to be before hearing at that given frequency (measured in hertz).  While a screening does let us know if there is a loss present, it doesn’t tell us everything we need to know.  Further testing needs to be conducted to tell us more.

After a full hearing evaluation is complete, the hearing aid specialist or audiologist should sit you down to explain the results.  This should be presented in a way that is easy to understand for the patient.  Differentiating between high and low frequencies, normal hearing all the way to profound hearing.

Discussion of hearing aids should follow if the evaluation shows hearing loss.  This can be the most difficult part of the process for the hearing impaired.  Unfortunately, it’s not as simple as just buying hearing aids.  While we obviously take all of the above into consideration, we still want to make sure you are fit with the best product to fit your loss, your lifestyle, and your budget.  This should be a very open conversation, to ensure a successful fitting of your new hearing aids.  Every individual has their own unique needs, selecting appropriate hearing aids will be no different.

Next month we will dive in a little more!  If you or someone you know is experiencing hearing loss, call Aaron today at 740-552-1519 to schedule your free hearing test.

Lunch & Learn on Wednesday October 26th!

I will be having a Lunch & Learn on Wednesday October 26th from 11:00-1:00 with a guest speaker from GN Resound.

This will be held at Eagle Sticks Golf Course in Zanesville.  Address is 2655 Maysville Pike, Zanesville, Ohio 43701.

RSVP at 740-552-1519

For more information on the Eagle Sticks Golf Club please visit www.eaglesticks.com

To learn more about Resound please visit www.resound.com